{"id":78397,"date":"2024-08-27T15:11:19","date_gmt":"2024-08-27T08:11:19","guid":{"rendered":"https:\/\/echowoven.com\/?p=78397"},"modified":"2024-08-27T15:11:19","modified_gmt":"2024-08-27T08:11:19","slug":"amazing-boss-puts-rude-entitled-customer-in-her-place-using-very-few-words","status":"publish","type":"post","link":"https:\/\/echowoven.com\/amazing-boss-puts-rude-entitled-customer-in-her-place-using-very-few-words\/","title":{"rendered":"Amazing Boss Puts Rude Entitled Customer In Her Place Using Very Few Words"},"content":{"rendered":"

In this story, the boss shows just what true leadership looks like by teaching a rude and entitled customer a lesson she will never forget.\n

My boss is really great. He instructs staff to use one-word responses when customers become unreasonable, and to hit the \u2018panic\u2019 button \u2013 a monitor that pipes the conversation through to him. Conversations like this still occur, but at least it\u2019s all handled.\n

$\"\"$ \n

Customer: \u201cThis is ridiculous! I had to stand in line for 15 minutes! Why couldn\u2019t you serve me sooner?\u201d\u201d\u201d\n

Me: *hit the button* \u201cSorry, sir. Other people were in front of you. How can I help?\u201d\u201d\u201d\n

Customer: \u201cGive me the [Product], and I\u2019ll take 20% off!\u201d.\n

Me: \u201cSorry, sir, I can\u2019t do that, and there is no reason to; this is normal business. We wait in line every day.\u201d\n

Customer: \u201cYes, you can. If you don\u2019t give it to me, I\u2019ll take your job! You worthless minimum wage scum!\u201d\n

Me: \u201cCan\u2019t.\u201d I go into DefCon mode.\n

This is where my boss\u2019 one-word strategy works so well. Irate customers can easily ignore a sentence, but it\u2019s hard to misunderstand a single word.\n

Customer: \u201cCan\u2019t? Sure you can! What do you mean by that?\u201d\u201d\u201d\n

Me: \u201cCan\u2019t\u201d\n

Image Source: Unsplash\n
**Customer: \u201cWhat\u2019s the point?\u201d\n**
**Me: \u201cOrders\u201d\n**
**Customer: \u201cWhose order is this?\u201d\n**
**Me: \u201cBoss:\u201d\n**
**Customer: \u201cWell, I\u2019ll get your boss!\u201d\n**
**Me: \u201cOkay.\u201d (My boss comes out.)\n**
**Customer: \u201cThis employee was being extremely rude to me! I want my purchase free, or at least with a big discount!\n**
**Boss: \u201cNo.\u201d\n**
**Customer: \u201cNo? What do you mean? She\u2019s being rude!\u201d\n**
**Boss: \u201cDon\u2019t be rude.\u201d *Okay, sometimes you have to use two words*\n**
$\"\"$
Image Source: Unsplash\n
**Customer: \u201cShe was!\u201d\n**
**Boss: *points to monitor* \u201cMonitor.\u201d\n**
**Customer: \u201cWhat?\u201d\n**
**Boss: \u201cI heard that.\u201d\n**
**Customer: \u201cSo?\u201d\n**
**Boss: \u201cDon\u2019t be rude.\u201d. There will be no discount.\u201d\n**
**Customer: \u201cThe customer is always right! So why not?\u201d\n**
**(At this point, my boss will give his typical speech.)\n**
**Boss: \u201cFive reasons why.\u201d\n**
**Customer: \u201cHuh?\u201d\n**
**Boss: \u201cHere are five reasons why you don\u2019t get a discount.\u201d\n**
**Customer: \u201cWhat do you mean?\u201d \u201cWho are they?\u201d\u201d\u201d\u201d\n**
**Boss: \u201cOne: I don\u2019t have to. And two: I don\u2019t want to. Three: There is no reason for me to. Four: You can\u2019t force me. Five: I won\u2019t.\u201d\n**
**Customer: \u201cI won\u2019t come back here again!\u201d\n**
**Boss: \u201cYou should have said that before. I might have given you the discount if you had said you would never come back if I gave you a discount.\u201d\n**
**(The customer left. The case is closed.)\n**
**Thank you for reading. Could you please share this story with your family and friends?\n","protected":false},"excerpt":{"rendered":"**
In this story, the boss shows just what true leadership looks like by teaching a rude and entitled customer a lesson she will never forget. My boss is really great. He instructs staff to use one-word responses when customers become unreasonable, and to hit the \u2018panic\u2019 button \u2013 a monitor that pipes the conversation through …\n","protected":false},"author":29,"featured_media":78411,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[642],"tags":[],"class_list":["post-78397","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-moral-story"],"_links":{"self":[{"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/posts\/78397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/comments?post=78397"}],"version-history":[{"count":1,"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/posts\/78397\/revisions"}],"predecessor-version":[{"id":78406,"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/posts\/78397\/revisions\/78406"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/media\/78411"}],"wp:attachment":[{"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/media?parent=78397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/categories?post=78397"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/tags?post=78397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

Image Source: Unsplash\n
**Customer: \u201cWhat\u2019s the point?\u201d\n**
**Me: \u201cOrders\u201d\n**
**Customer: \u201cWhose order is this?\u201d\n**
**Me: \u201cBoss:\u201d\n**
**Customer: \u201cWell, I\u2019ll get your boss!\u201d\n**
**Me: \u201cOkay.\u201d (My boss comes out.)\n**
**Customer: \u201cThis employee was being extremely rude to me! I want my purchase free, or at least with a big discount!\n**
**Boss: \u201cNo.\u201d\n**
**Customer: \u201cNo? What do you mean? She\u2019s being rude!\u201d\n**
**Boss: \u201cDon\u2019t be rude.\u201d *Okay, sometimes you have to use two words*\n**
$\"\"$
Image Source: Unsplash\n
**Customer: \u201cShe was!\u201d\n**
**Boss: *points to monitor* \u201cMonitor.\u201d\n**
**Customer: \u201cWhat?\u201d\n**
**Boss: \u201cI heard that.\u201d\n**
**Customer: \u201cSo?\u201d\n**
**Boss: \u201cDon\u2019t be rude.\u201d. There will be no discount.\u201d\n**
**Customer: \u201cThe customer is always right! So why not?\u201d\n**
**(At this point, my boss will give his typical speech.)\n**
**Boss: \u201cFive reasons why.\u201d\n**
**Customer: \u201cHuh?\u201d\n**
**Boss: \u201cHere are five reasons why you don\u2019t get a discount.\u201d\n**
**Customer: \u201cWhat do you mean?\u201d \u201cWho are they?\u201d\u201d\u201d\u201d\n**
**Boss: \u201cOne: I don\u2019t have to. And two: I don\u2019t want to. Three: There is no reason for me to. Four: You can\u2019t force me. Five: I won\u2019t.\u201d\n**
**Customer: \u201cI won\u2019t come back here again!\u201d\n**
**Boss: \u201cYou should have said that before. I might have given you the discount if you had said you would never come back if I gave you a discount.\u201d\n**
**(The customer left. The case is closed.)\n**
**Thank you for reading. Could you please share this story with your family and friends?\n","protected":false},"excerpt":{"rendered":"**
In this story, the boss shows just what true leadership looks like by teaching a rude and entitled customer a lesson she will never forget. My boss is really great. He instructs staff to use one-word responses when customers become unreasonable, and to hit the \u2018panic\u2019 button \u2013 a monitor that pipes the conversation through …\n","protected":false},"author":29,"featured_media":78411,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[642],"tags":[],"class_list":["post-78397","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-moral-story"],"_links":{"self":[{"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/posts\/78397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/comments?post=78397"}],"version-history":[{"count":1,"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/posts\/78397\/revisions"}],"predecessor-version":[{"id":78406,"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/posts\/78397\/revisions\/78406"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/media\/78411"}],"wp:attachment":[{"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/media?parent=78397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/categories?post=78397"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/echowoven.com\/wp-json\/wp\/v2\/tags?post=78397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}